The client works with one single partner who understands and executes the entire process — from arrival at the port to installation on the shop floor.

For De Ridder, we were entrusted with handling the logistics of a machine shipped from Japan to the Netherlands. It concerned a vertical machining center with accompanying components that arrived at the sea terminal in Rotterdam by flatrack and container.

The project was carried out under the direction of Jan van Dam Global Machine Logistics. This is another strong example of “We cover it all.” One single point of contact for the client and one party in control of the entire operation. This ensures clear communication and short lines of coordination.

Warehouse storage and customs formalities

After arrival at the terminal, the flatrack and container were collected by our sister company, Jan van Dam Machine Transport, and transported to our warehouse.

At the warehouse, we handled the entire process, including customs documentation, clearance, and shipment inspection. Everything is managed in one place, so the customer does not need to coordinate multiple parties.

Unpacking in the warehouse

At the warehouse, the machine components were unpacked and the packaging materials removed. More and more customers are choosing this approach. Unpacking at the warehouse ensures that the machine can be installed immediately at the end customer’s site. This saves time during installation, prevents packaging materials from being left on site, and avoids unsafe situations during unloading and unpacking. Additionally, the customer’s workflow is not disrupted, as everything arrives fully prepared.

Increasingly, customers also opt to keep European stock in our warehouses. This allows for direct delivery to end customers across Europe without the need for their own storage or additional staff.